How to listen to citizens’ needs and proposals for the city and its neighbourhoods?

Firenze Prossima is a large-scale citizen survey that was based on the dissemination of online questionnaires and the use of digital engagement tools to collect responses and proposals from citizens on various issues that concern them.

How have people’s habits changed as a result of the pandemic? What factors contribute to improving the quality of life in the districts and neighbourhoods? What are citizens’ priorities for making Florence greener and more sustainable?

The survey, supported by a communication and data visualisation campaign, ran for a month through five online questionnaires (one for each district), and collected a total of 7485 valid response. Four reports were produced on the changes in Florence, the strategic themes, the focus on young people, women and city users, and districts. The reports can be downloaded here: